Refund policy
Return & Exchange Policy:
We want you to love every piece you receive from ACE. If something isn’t quite right, we’re here to help make it right.
Eligibility:
- You may request a return or exchange within 14 days of receiving your order.
- Items must be unused, unwashed, unworn, and in their original packaging.
- All original labels and tags must remain attached to the item.
- Worn, washed, altered, or damaged items cannot be returned or exchanged.
- Exchanges are subject to stock availability.
How to Request a Return or Exchange
- Please fill out the Return/Exchange Form on our website.
- If you prefer, you may also contact us within 14 days via: 📧 Email: info@ace-clothing.co 💬 WhatsApp: +201080426611
Additional Information:
- Shipping fees apply to all returns and exchanges, unless the item is defective.
- Refunds will be processed once the returned items are received and inspected.
We appreciate your understanding and support — your satisfaction is our priority.
